Privacy Policy

The Plant Patisserie understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, https://www.theplantpatisserie.co.uk (“Our Site”) and our Clients and Customers and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Notice carefully and ensure that you understand it. Your acceptance of Our Privacy Notice is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Notice, you must stop using Our Site immediately.

The Plant Patisserie will never sell your data to anyone and strictly complies with EU law.

The Plant Patisserie does not store or transfer any data outside of the EEA.

definitions and interpretations

In this Privacy Notice, the following terms shall have the following meanings for your understanding:

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. 

“Personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”)

“We/Us/Our” means The Plant Patisserie Limited, 151/11 Lower Granton Road, Edinburgh, EH5 1EY

information about us

Our Site is owned and operated by Amy Lee Grosvenor of 151/11 Lower Granton Road, Edinburgh, EH5 1EY

Type of business: Limited Company

Registered address: 151/11 Lower Granton Road, Edinburgh, EH5 1EY

Main trading address: 151/11 Lower Granton Road, Edinburgh, EH5 1EY

Email address: theplantpatisserie@gmail.com

what data do we collect?

We receive, collect and store any information you enter on Our Site or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback and reviews.

how do we use your data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was collected. We will comply with our Obligations and safeguard your rights under the GDPR at all times.

 

We may use your data for the following purposes: 

Providing and managing access to Our Site.

Supplying Our products and services to you.

Personalizing and tailoring Our products and services to you.

Replying to emails and messages from you.

Market research.

Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience.

Responding and communicating with you on particular social media platforms or apps you contact us through first.

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message, or post with information, news and offers on Our products and services.

how and where do we store your data?

We only keep your personal data for as long as We need to in order to use it or as long as We have your permissin to keep it.

Your data will only be stored in the UK.

 

Our Site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

do we share your data?

We will not sell, distribute or lease your personal data to third parties unless we have your permission.

In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, when We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a government authority.

how can you access your data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. 

If you don’t want us to process your data anymore, or would like a copy of any of your personal data held by Us, please contact Us by emailing theplantpatisserie@gmail.com or by post to 151/11 Lower Granton Road, Edinburgh, EH5 1EY.

OUR USE OF COOKIES

We use cookies to:

Monitor and analyse the performance, operation and effectiveness of Our Site.

To provide the best possible experience to Our customers and visitors on Our Site.

To ensure Our Site is safe and secure.

 

A cookie does not give Us access to your computer or any information about you, other than the data you choose to share with Us.

You may, if you wish, deny consent to the placing of Cookies, however certain features of Our Site may not function fully or as intended.

privacy policy updates

We reserve the right to modify this Privacy Notice at any time, so please review it frequently. Any changes and clarifications will take effect immediately upon being posted on Our Site.

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Privacy Policy

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